Closed-loop feedback control with Scrum

Scrum has its roots in ‘new product development’ [1] and empirical process control, but is mostly known for its impact on the world of software (product) development. Under ‘new product development’ we understand all work to create, deliver and sustain products.

As Scrum enters many other domains of society, it is most helpful to keep in mind that Scrum, in a broader sense, is a simple framework that supports people in addressing complex challenges (in often complex circumstances). New (software) product development surely falls into this category of work, but…